Online Credit Cards 101: Information on credit cards and reviews about the best low interest, 0% balance transfer, reward, cash back, prepaid, student, airline, business and instant approval credit cards. Help on Credit Card , credit score reviews, Credit links for non-profit debt management plan, credit counseling, and Apply for Credit Cards Online.
The reviews I am doing for keywords are Credit Cards, Credit Repair, Credit Score and Credit Reports. For all of these keywords I am going to review each company which comes in first 10 searches of Google. The reason I want to focus on these companies is those are the web kinks consumers will click most. Let's be true to our self, how many times do web users go to page 5, 9, 11, 21 on Google for any search term. We expect Google to be God and present our answers in first 10 search results.
Keeping that in mind I will focus on first 10 search results for the keywords I just mentioned. Let's go keyword by Keyword. On first keyword "credit cards" under search results I get few US banks, which I will ignore as they have been already reviewed hundreds of times. My special interest is in for two companies which are Creditcards.com at first position and Creditkarma.com at 7th position. Keep it in mind these Google search results are only for North America and more so for America. Google does use localization to every user search by using geo location and preferences.
Creditkarma.com - Review for Consumer services, Credit Cards, Credit Score, Credit Reports and company facts
I want to start with the review of Company facts and the leadership involved in leading Creditkarma.com and then moving on to product and services it provides to consumers. How they handle customer services and on web how are there customers writing reviews about them.
Creditkarma.com - Company history and fact sheet
Company history and fact sheet.
CreditKarma.com - Company history, business partners and leadership involved
What I liked about Credit Karma site is the easy navigation to find product and services and very open about the credit partner offers. Reviewing Credit Cards product service I found the opening page provides credit cards listed by Credit scores. The Credit Score tab is divided into five categories starting from new credit, poor credit, fair credit, good credit to excellent credit. I think this is really good format to list credit cards as consumers will be aware of their credit score and why and how credit card companies classify consumers creditworthy by credit score.
The best part is the reviews for each card is integrated alongside with offer. This is social media stuff. You have real people after applying for respective credit cards writing honest reviews. I must compliment Credit karma for using review feature to provide real facts and reviews form actual users as guiding factor and building confidence in consumers.
The design layout and navigation focused on credit score lets users to correctly choose the right credit card for their needs, read reviews and get educated, ability to compare the cards and apply online securely makes it best place to shop for the credit cards.
Reviews on Credit karma by actual card users
The smart move to have reviews from card users right side by side with card compare option is to great way to educate users and raise their confidence level for creditkarma.com. This is very balance, fair and transparent option to have user see everything and make knowledgeable decision when choosing a credit card.
The navigation between Credit score to right credit card and from there to either get information on CARD benefits/terms and finally to card reviews is seamlessly done for the benefit of consumers.
After looking at CreditKarma information on BBB page I found company has received B rating from them. I also looked at summary page giving stats on complaints, resolution and reviews received on creditkarma.com. The snapshot from BBB website is as of Dec, 17th, 2014. There is evidence which suggest the company is serious about the complaints it is getting from customers. However under 'help center' I couldn't see a option to contact live customer support rep or live chat option. This is something Creditkarma can create for their customers and consumers looking for help.